Doug Smith is a consultant, writer, thinker, historian, teacher, lawyer and inventor who has made distinguished contributions in wide-ranging ways:

 

 

 

Management thinking and practice 

  • Acknowledged as one of the world’s leading management thinkers and consultants

  • Has contributed to innovation, strategy and change in scores of organizations across more than forty industries in all three sectors: private, government and non-profit

  • Cited in High Impact Consulting for having the number one impact of all consultants mentioned.  His philosophy and practices routinely generate better than 50:1 returns

  • As a McKinsey & Company Partner and co-leader of the Firm’s worldwide organization practice, launched the “horizontal organization,” a part of the reengineering revolution that Fortune called “the model for the next fifty years”

  • Most recently authored On Value and Values -- a sweeping vision to revitalize our values for our world

  • Co-authored The Wisdom of Teams and The Discipline of Teams, books used by millions of people in organizations the world over

  • Authored Make Success Measurable and Taking Charge of Change -- books praised for using performance to drive real change in a dynamic world

Education and social change 

  • Author of On Value and Values: Thinking Differently About We In An Age Of Me, a social commentary and moral philosophy that has been compared in breadth and depth to Aristotle’s Politics and DeTocqueville’s Democracy In America.

  • Designed Achieving Excellence In Community Development, a performance-driven leadership program causing profound shifts in scores of affordable housing organizations across the United States while simultaneously setting a remarkably higher standard for results in adult education

  • Executive Director of The Punch Sulzberger Leadership Program for leaders of news organizations seeking to navigate the profound changes affecting their industry: www.sulzbergerleadership.com
  • Co-authored Sources of The African Past, an innovative, college-level introduction to 19th century African history that puts student and teacher on a level playing field through it’s presentation of original sources

  • Taught high school math, physics and chemistry in The Gambia, West Africa and introduced set theory and “new” math to schools nation-wide

  • Co-Chairman of Legal Affairs, award winning web-based magazine restoring reason and trust to the intersection of law, life and culture

  • Member of Executive Committee that rearchitected governance at Yale University in early 1970s

Technology 

  • Co-invented (patents pending) non-linear arrayed video -- system and methods for creating and viewing fully browseable video – an entirely new form of education and entertainment

  • Co-created McKinsey’s Rapid Response Network, one of the world’s earliest and longest lasting innovations in knowledge management

  • Former Chairman of E-Lab, company that applied cultural anthropology to invent new methods of behavior-based market research

  • Chairman of Foothold Technology, company bringing the benefits of application service technology to the non-profit sector

  • Wrote Fumbling the Future: How Xerox Invented, Then Ignored Personal Computing -- widely celebrated as one of the classic books of the Information Age

Industries Served

  • Accounting/Auditing

  • Agricultural Machinery

  • Adult Literacy

  • Aviation

  • Banking

  • Biotechnology

  • Cable Television

  • Clothing

  • Community Development

  • Computers

  • Consulting

  • Corporate Training/Education

  • Crafts and Hobbies

  • Credit Cards

  • Direct Mail

  • Disaster Relief

  • eCommerce

  • Education, K-12 and University

  • Energy

  • Entertainment

  • Fabric Finishing & Dying

  • Food and Beverage

  • Government

  • Health Care

  • Information Services

  • Insurance

  • Journalism

  • Kitchen Technology

  • Land Use Planning

  • Law

  • Outsourcing

  • Packaging

  • Pharmaceuticals

  • Professional Sports

  • Public Policy

  • Publishing

  • Retail

  • Software

  • Telecommunications

  • Transportation

  • Travel

  • Utilities